- iForte Solusi Infotek
iForte Fiber Management System
Project Playbook: Bentley Communications, Bentley Fiber, Geo Web Publisher, MicroStation
iForte Solusi Infotek is one of the fastest growing fiber optic network operators in Indonesia, serving customers on the populous Java Island and other networks throughout the country. The organization planned to optimize design modeling to improve sales numbers. iForte sought to develop fiber optic management systems to aid in all lifecycle stages, from planning to operation and maintenance on this USD 230,000 project. These new systems will be designed to offer information to iForte’s sales division.
iForte chose Bentley channel partner FKA Global to set up Bentley Communications, which will help iForte make better business decisions. FKA Global installed and configured Bentley Communications into the server, and the organization migrated all existing data into the application. Prior to installing this application, sales team members were spending over an hour on the phone with iForte to find out if they could satisfy their clients’ requirements. With Bentley Communications, the sales team can log into Geo Web Publisher to view all the networks in under six minutes to determine if requirements can be met. Using Bentley applications, iForte saved 90 percent of time on tasks, and the organization says this platform will significantly increase sales numbers in the future. The organization intends to extend the implementation to all its sales force, and to add workflow for sales teams to book directly in the web portal, adding even more value.
- PT. Linknet
Linknet Operation Center
Project Playbook: Bentley Coax, Bentley Communications, Bentley Fiber, MicroStation
PT. Linknet, the largest internet service provider in Indonesia, relied on manual data to locate internet service outages, a process that took days. Therefore, the company launched a USD 500,000 project to improve how the company detects outage locations by enhancing its management system. The Indonesian technology service provider chose Bentley Communications as the platform to speed up the search process of locating an internet service outage.
Bentley Communications created a collaborative working environment within the organization, which increased productivity, and efficacy, and enhanced the internal organization’s response to their customers’ issues. Bentley Fiber found outages quickly and accurately. Once located, MicroStation and Bentley Fiber produced data that can be viewed by the operations and maintenance teams, as well as third-party contractors. Since using Bentley Communications in operation and maintenance, customer downtime decreased and satisfaction increased. Previously, customer downtime could be as much as 10 days, but using Bentley applications reduced downtime to a maximum of two days per year. Consumer confidence in Linknet products has increased because of the beneficial results of using Bentley applications.
A.I. for Telecommunications Infrastructure
Brisbane, Queensland, Australia
Project Playbook: ContextCapture
Telstra, Australia’s leading telecommunications service provider, wanted to evaluate reality modeling applications’ precision to determine if a portfolio-wide rollout of this technology would be economically beneficial. Creating a 3D reality mesh of communication towers is challenging because it requires specific camera settings, flight plans, and an expertise in photogrammetry. The telecommunications company hired SiteSee to create condition and as-built assessment reports on its assets by using machine learning and object recognition technology on reality meshes.
SiteSee used unmanned aerial vehicles (UAVs) to capture the images and used cloud-based processing to manage the data on this AUD 66,000 project. Then, SiteSee utilized ContextCapture to generate highly accurate reality meshes. ContextCapture provided the technological foundation for premium, web-accessible 3D models. SiteSee’s subsequent, as-built reports enhanced transparency and precision at a cost 25 percent less than a standard inspection. Telstra can now access updated, as-built information to make more informed decisions, which has reduced site visits and tower climbs by 60 percent. SiteSee’s web accessible solution achieved a 98 percent object recognition accuracy of all installed equipment, as well as identifying damaged equipment, which improved customer return-to-service. The solution has been used on more than 60 projects across multiple verticals, because of this project.